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2020 LERN OPERATIONS CONFERENCE
April 28 - May 1, 2020
Chicago, Illinois

Improve Productivity Effectiveness & Performance

CONFERENCE INFORMATION

Strategies you need to improve team operations

Operations is the continuing education and lifelong learning team that manages the day-to-day tasks required to successfully run the unit. Over the last 15 years, a majority of continuing education and lifelong learning units have worked diligently to centralize operational tasks so revenue generators – course programmers and salespeople – could focus on revenue generation and growing the unit.

  • Implementing LERN’s operations best practices and benchmarks has been a significant reason for our unit’s overall success with both internal and external customers.
    - Michelle M. Holt, Executive Director, CEI Workforce Training and Community Education, College of Eastern Idaho

2020 Annual Conference Up Close

Tuesday, April 28: Pre-Conference Session

Wednesday, April 29 – Thursday, April 30: Operations Conference

Thursday, April 30 – Friday, May 1: Post-Conference Operations Strategic Leadership Planning Workshop

The First Annual Operations Conference will be held at Crowne Plaza Chicago O’Hare in Rosemont, Illinois.

The importance of continuing education and lifelong learning operations teams is growing. Successful units have centralized operational tasks, thus allowing revenue generators to focus on revenue generation.

If you are the CEO/director, an operations leader or staff member, or interface with your operations team, or are wanting to learn how to centralize operational tasks and employ an operations team, the Operations Conference is for you.

You will leave with strategies to improve your operations team’s performance, an understanding of operations trends that will shape your future, and a checklist of actions you should take along with the strategies, techniques, and tips to make them happen.

Welcome to the Operations Conference!

Here’s an overview of the Agenda.

Tuesday, April 28 Time
Pre-Conference Session
Additional Cost to Operations Conference Fee
 
Operations Best Practices: Everything You Need to Know to Succeed 9 a.m. – 4 p.m.
  • Operations Conference Reception
6 – 8 p.m.
Wednesday, April 29  
Operations Conference

 

  • Opening Session
  • 12 Concurrent Sessions
  • Luncheon
  • Operations Panel
  • 1:1 Consulting
8:30 a.m. – 4 p.m.
Thursday, April 30  
Operations Conference

 

  • General Session
  • 6 Concurrent Sessions
  • Closing Action Planning Session
  • 1:1 Consulting
8:30 a.m. – 12 noon
Thursday, April 30  
Post-Conference Operations Strategic Leadership Planning Workshop
Additional Cost to Operations Conference Fee

 

  • Luncheon
  • Rules for Operations Success
  • New Strategies for Success
12 noon – 4 p.m.
Friday, May 1  
Post-Conference Operations Strategic Leadership Planning Workshop

 

  • The Future of Operations
  • Operations Guidelines
 
Pre-Conference Session
All-Day Pre-Conference - Operations Best Practices: Everything You Need
to Know to Succeed
$195  
Operations Conference - Includes reception, breaks and Wednesday lunch
  Members Non-Members
Regular Rate $545 $645
2nd Person $495 $595
Post-Conference Operations Strategic Leadership Planning Workshop – Includes breaks and Thursday Lunch
Regular Rate

Just as simple as clicking here to register online

Have your registration form ready and call Roy at (800) 678-5376. The phones are open from 8 a.m. to 5 p.m. (CT) Monday-Friday.

Send your registration information to info@lern.org.

REGISTER BY MAIL

Send your registration information to:
LERN Conference Registration
P.O. Box 9
River Falls, WI 54022

REGISTER BY FAX

Complete the registration form and fax it, toll-free, 24 hours a day to
(888) 234-8633.

Purchase Orders will reserve your place, with payment due at or before the Contract Training Conference. Please fax (888-234-8633) or scan info@lern.org your PO and we will email you an invoice.

Crowne Plaza Chicago O’Hare

5440 North River Road, Rosemont, Illinois 60018

The hotel is located near O’Hare Airport with complimentary shuttle service to and from the hotel. Your conference hotel is also located near the CTA or ‘L’ light rail line into downtown Chicago.

To get the LERN attendee discount reference LERN Operations Conference when booking your hotel room over the phone or use the special link below. Do NOT Make your hotel reservation with any national Crowne Plaza reservation system or any other entity.

Phone: (800)-227-6963

Website:  Book Hotel Through the LERN Room Block
(use this link to get the discounted room rate for attendees)


Rates:
Rates include breakfast at hotel. Double, triple and quad rates include breakfast for two.

  • Single – $159
  • Double – $159
  • Triple – $169
  • Quad – $179

Reservations must be made by April 10, 2020

No cancelations or refunds after April 10, 2020

Please Note: Reservations must be made by April 10, 2020

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