Product Description

Dashboard reports communicate goals and progress to a variety of stakeholders, providing key data on current status and historical trends.

Good dashboard reports can make the difference between success and failure of CE organizations, because we must communicate our goals and progress in succinct and captivating ways.  Learn what items are most meaningful to your dashboards and how data can be best presented.

This webinar will cover:

• Choosing Key Performance Indicators (KPI’s) for your CE Unit
• Tailoring your communication to your audience
• The most commonly required dashboards and data points for credit and non-credit programs.

We will review KPI’s to measure quality customer service, financial performance, marketing effectiveness, success of contract training programs and more, then discuss best practices for the visual design and development of these important reports.

Your presenter, Rita Martinez-Purson, Ed.D.,has been a supporter, contributor and member of LERN. Prior to joining the LERN team as a consultant, Dr. Martinez-Purson has served as Dean of Continuing Education in both university and community college settings.