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The 5 Must-Do Customer Service Techniques for Frontline Staff

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Next month is customer service month, when you get peak registrations, inquiries and questions from your fall customers. That means this month is a great month to give your frontline staff morale support and training with the 5 must-do customer service techniques for frontline staff.  The ROI in dollars, image, good relations is huge.
Fred Bayley teaches customer service classes online, and at this year’s LERN conference

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