Talk to Your Customers by Gale Posted in Uncategorized Your email address: Your name: Start Quiz! 1. When doing needs assessment is it always best and fair to talk to people who are not presently participating.TrueFalse 2. What is NOT one of the three central uses of needs assessment?WhoWhatWhere How 3. What survey method gets the highest response rate?PhoneEmailWebsiteHanded out in class Social media 4. What types of survey questions get the highest response rate?Closed-ended ShortOnes with 5 or more optionsOpen-endedLong 5. What should you not forget to collect if you want to have an effective survey?Return addressPurchasing historyCustomer data Interest areasAge Loading...
