2020 LERN Operations Conference

April 28 - May 1, 2020
Chicago, Illinois

Tuesday, April 28: Pre-Conference Session
Wednesday, April 29 – Thursday, April 30: Operations Conference
Thursday, April 30 – Friday, May 1: Post-Conference Operations Strategic Leadership Planning Workshop
The First Annual Operations Conference will be held at Crowne Plaza Chicago O’Hare in Rosemont, Illinois.
The importance of continuing education and lifelong learning operations teams is growing. Successful units have centralized operational tasks, thus allowing revenue generators to focus on revenue generation.
If you are the CEO/director, an operations leader or staff member, or interface with your operations team, or are wanting to learn how to centralize operational tasks and employ an operations team, the Operations Conference is for you.
You will leave with strategies to improve your operations team’s performance, an understanding of operations trends that will shape your future, and a checklist of actions you should take along with the strategies, techniques, and tips to make them happen.
Now available! 2020 Operations Conference Brochure
2019 LERN Operations Update

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Welcome to the Operations Conference!
Here’s an overview of the Agenda.

Tuesday, April 28 Time
Pre-Conference Session
Additional Cost to Operations Conference Fee
Operations Best Practices: Everything You Need to Know to Succeed 9 a.m. – 4 p.m.
  • Operations Conference Reception
6 – 8 p.m.
Wednesday, April 29
Operations Conference
  • Opening Session
  • 12 Concurrent Sessions
  • Luncheon
  • Operations Panel
  • 1:1 Consulting
8:30 a.m. – 4 p.m.
Thursday, April 30
Operations Conference
  • General Session
  • 6 Concurrent Sessions
  • Closing Action Planning Session
  • 1:1 Consulting
8:30 a.m. – 12 noon
Thursday, April 30
Post-Conference Operations Strategic Leadership Planning Workshop
Additional Cost to Operations Conference Fee
  • Luncheon
  • Rules for Operations Success
  • New Strategies for Success
12 noon – 4 p.m.
Friday, May 1
Post-Conference Operations Strategic Leadership Planning Workshop
  • The Future of Operations
  • Operations Guidelines
8:30 a.m. – 12 noon

Pre-Conference Session
All-Day Pre-Conference - Operations Best Practices: Everything You Need to Know to Succeed$195
Operations Conference - Includes reception, breaks and Wednesday lunch
Regular Rate$545$645
2nd Person$495$595
Post-Conference Operations Strategic Leadership Planning Workshop – Includes breaks and Thursday Lunch
Regular Rate$195

There Are Six Easy Ways To Register

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LERN Contract Training Conference
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LERN Conference Registration
P.O. Box 9
River Falls, WI 54022[/mvc_infobox]
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The phones are open from 8 a.m. to 5 p.m. Central Time Monday-Friday.”]Have your registration form ready and call Roy at (800) 678-5376. The phones are open from 8 a.m. to 5 p.m. (CT) Monday-Friday.[/mvc_infobox]
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Purchase Orders will reserve your place, with payment due at or before the Operations Conference. Please fax (888-234-8633) or scan (info@lern.org) your PO and we will email you an invoice.

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Reservations must be made by April 10, 2020

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Crowne Plaza Chicago O’Hare, 5440 North River Road, Rosemont, Illinois 60018

The hotel is located near O’Hare Airport with complimentary shuttle service to and from the hotel. Your conference hotel is also located near the CTA or ‘L’ light rail line into downtown Chicago.
To get the LERN attendee discount reference LERN Operations Conference  when booking your hotel room over the phone or use the special link below. Do NOT Make your hotel reservation with any national Crowne Plaza reservation system or any other entity.
Phone: (800)-227-6963
Website:  Book Hotel Through the LERN Room Block (use this link to get the discounted room rate for attendees)
Rates: Rates include breakfast at hotel. Double, triple and quad rates include breakfast for two.

  • Single – $159
  • Double – $159
  • Triple – $169
  • Quad – $179

Reservations must be made by April 10, 2020
No cancelations or refunds after April 10, 2020

Please Note: Reservations must be made by April 10, 2020