Privacy Policy for lern.org

Effective Date: October 5, 2025
Last Updated: October 5, 2025

The Learning Resources Network (LERN) (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information through our website, lern.org (the “Site”), and related services.

By using lern.org, you consent to the data practices described in this Policy. If you do not agree, please do not use our Site.

Information We Collect

We collect information in several ways, including when you:

  • Visit or browse lern.org
  • Register for conferences, courses, webinars, or other events
  • Join as a LERN member or update your membership information
  • Subscribe to newsletters or email communications
  • Contact us via web forms or email

The information we may collect includes:

  • Personal Information: Name, title, organization, job role, email address, phone number, mailing address, and other contact information.
  • Payment Information (through third party MemberSuite; see below): When you pay for events or memberships, your payment is processed securely through our third-party payment providers; we do not store full credit card numbers or payment details on our servers.
  • Technical Information: IP address, browser type, operating system, referring URLs, and browsing behavior via cookies and analytics tools.

Third-Party Systems We Use

To deliver high-quality service and communications, LERN uses the following trusted third-party platforms:

  • MemberSuite: We use MemberSuite to manage event registrations, membership data, and payment processing. Information entered into MemberSuite is stored securely and is used only for LERN-related administrative and communication purposes. You can view MemberSuite’s Privacy Policy here.
  • HubSpot: We use HubSpot to send email communications, manage marketing preferences, and analyze engagement with our content. HubSpot may collect and process limited information (such as your name, email, and interaction data) on our behalf. You can view HubSpot’s Privacy Policy here.

Both MemberSuite and HubSpot comply with major privacy standards, including GDPR and CCPA, and do not sell your personal data.

How We Use Your Information

We use collected information to:

  • Manage event and membership registrations
  • Process payments and send receipts or confirmations
  • Communicate about upcoming programs, resources, and events
  • Provide member services and support
  • Improve our programs, website, and communications
  • Fulfill legal or contractual obligations

We do not sell, trade, or rent your personal data to others.

Cookies and Analytics

Our Site uses cookies and analytics tools (such as HubSpot and Google Analytics) to understand user behavior, improve our website, and enhance your experience. Cookies do not give us access to your computer or personal information beyond what you choose to share.

You may disable cookies in your browser settings; however, some parts of the Site may not function properly without them.

Email Communications

We send emails to registered users, members, and subscribers regarding LERN programs, news, and updates.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the message or contacting us at info@lern.org.

Transactional emails (such as event confirmations or payment receipts) are required communications and may not be subject to opt-out.

Data Security

We take reasonable administrative, technical, and physical precautions to protect your information against loss, misuse, or unauthorized access.

Data transmitted through MemberSuite and HubSpot is encrypted and stored on secure servers.

Although no online system is completely secure, we continually review our procedures to maintain best-practice safeguards.

Information Sharing

We may share limited data with:

  • Service providers who help us operate our systems and services (e.g., MemberSuite, HubSpot, or payment processors).
  • Conference partners or co-sponsors, when necessary for program delivery (you will be informed if this applies).
  • Legal authorities, if required by law, regulation, or to protect LERN’s rights and the safety of users.

All third parties with whom we share data are required to maintain confidentiality and data protection standards.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data
  • Correct or update your information
  • Request deletion of your data (“right to be forgotten”)
  • Withdraw consent for certain processing activities
  • Opt out of marketing communications

To exercise these rights, contact us at info@lern.org.

Links to Other Websites

Our Site may link to third-party websites for your convenience. LERN is not responsible for the content or privacy practices of these external sites. Please review their policies before sharing personal information.

Children’s Privacy

LERN’s programs and website are intended for adults and professional audiences. We do not knowingly collect personal information from children under the age of 13. If such information is identified, we will promptly delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Learning Resources Network (LERN)
Website: https://lern.org
Email: info@lern.org
Mailing Address: PO Box 799, Locust Grove, GA, 30248