Your policies drive action and reflect the empowerment of your staff, says Dr. Travette Webster, COO and Vice President for Communication of LERN. Policies help minimize costs by addressing potential risks and creating a degree of accountability, she notes. Policies that promote micromanagement and fear of innovation raise costs, staff morale issues, and burnout.
Review your policies and processes annually. The world of lifelong learning is constantly changing. A process ensures that your organizational policies are backed by the actions of your employees. You are not creating a tie-dye shirt; the result should not be a surprise. Collaborate and cross-train, so everyone understands how their processes fit into the overall mission. You should review processes at least annually for maximum efficiency, Webster concludes.
