Nurturing Staff
The agenda is now out! ‘Nurturing Staff’ is one of six new themes for the LERN Annual Conference, Nov. 17-20, 2025. The conference will have all-new sessions in pioneering best practices and advanced strategies and tips. The most exciting week in lifelong learning just got more exciting. Over 1,500 people will attend, making it the
Dashboard Open
It’s free and open to all, even non-member organizations. Get feedback on the five most important measures in our business. Enter your data and get comparisons with your fellow organizations by institutional setting and size of community. Your data is confidential. Just go to www.LERNdashboard.org Now. Don’t wait. Find out what the average program gets
Pricing Tips
Pricing is a critical activity we do all the time. This is one of the three most popular topics for members. Last month we had over 200 people sign up for our complimentary webinar on pricing. Let’s look at the 5 pricing tips that stand out right now in 2025. 1.Courses and offerings with the
The LERN Top Ten Highlights for FY25 focus on the pioneering, breakthrough innovations, research, best practices, benchmarks and data co-created by our members and staff. As your primary information and consulting resource concludes its fiscal year, we thank you for all your support, attendance, and membership. Once again, another 100,000 people took classes from our
Recruiting Instructors
It’s a top challenge for programs this year. For a variety of demographic reasons, it is tougher now to attract instructors who want to teach. Three practitioners from three different institutional settings have developed innovative and successful ways to recruit instructors. Here’s what they do. Cast a Wider Net Cast a wider net, says Michael
- Published in LERN News
New! ‘Class Rank’
Exclusive to UGotClass, a new Class Ranking premieres this month. The Class Ranking allows your students, and especially their employers, to find out how well each did compared to others taking the same certificate over the past year. The ranking is confidential, of course. Unless your student is in the Top Ten. Then you and
- Published in LERN News
This Fall, Become a CPP
This fall, become a CPP. For leaders, send your entire staff to become a Certified Program Planner (CPP). Professionals in the field only know about 50% of what they need to know to maximize their productivity and your organization’s success, according to LERN’s lead instructor for the CPP, Vice President Brendan Marsello.
- Published in LERN News
New Summer Camp Event
Every program should be offering, or expanding, their Summer Camps and Kids’ College programming. Summer camps for youth cannot keep up with demand, are very profitable, and have other financial benefits for your organization. Now you have two ways to plan for Summer Camps 2026. Summer Camps 2026 Webinar Series The top practitioners from around
- Published in LERN News
New Service: A Smile
“Oh, I’m not rescuing you. I just want you to have my flyer on ‘Making Crafts with Coconut Shells.’” Smile. You have a cartoon with every issue of your LERN print newsletter this coming year. They are drawn exclusively for LERN by artist Greg Brecht. A little old-fashioned, a little corny, and just right. Enjoy.
- Published in LERN News
New Recommendations
This year’s two new LERN Recommendations are that EVERY program should offer classes for:*Boomers.*Kids and Youth. Even programs focused on professional development and workforce development can reap the rewards from programming to Boomers as well as to Kids and Youth. The reason is money, both for your program and to your other financial contributions to
- Published in LERN News
Innovations 2025
No other conference has it.New! “Innovations 2025” is an exclusive report for organizations attending this year’s 2025 Annual Conference. You get the report on the pioneering breakthrough innovations in the last twelve months: 1. Authentic Programming A new strategy to customize and create new programming for different neighborhoods and communities. 2. No-Cost 5 Step SEO
- Published in LERN News
The 9 Best Ideas
From over 40 great tips from LERN members, our consultants picked the 9 Best Ideas for this year. Here they are, with links to 2-4 minute videos for more information. #1 Increase spending on marketing for classes that are already doing well.Click here for more information https://youtu.be/CWNiABBRFfQ #2 Do Instagram reels of 15-30 second
- Published in LERN News
Your AI Faculty
For programs having trouble finding quality local AI instructors for your in-person classes. Get our online “AI Certificate” in your next print brochure. Our online faculty will take care of your customers. Bring this critical workplace and professional development skill to your community. Click here for the full description. Our “AI Certificate” premiered in February
- Published in LERN News
Coming soon! Dashboard Level 2
Get the benchmarks, comparisons and data from your fellow programs in the same institutional setting. Dashboard Level 1 is FREE, even for non-member programs. Coming soon! Dashboard Level 2. Keep reading to find out about Level 2. Dashboard Level 1For Dashboard Level 1, we ask 5 quick multiple choice questions. We ask for a range,
- Published in LERN News
Latest Best Practices
From award winning LERN members, here are three Best Practices this year. Best Staffing Practice Recruitment and retention of staff, including part-time and temporary summer staff, is now one of the top issues in the field. A Recruitment Fair is one key element in a new initiative by the most innovative programs to nurture
- Published in LERN News
Korsok’s 5 Big Gifts
This spring we celebrate the achievements of Jill Korsok, our chief elected officer of the LERN Board of Directors for 2024 – 2025. Ms. Korsok is a recreation professional with, and Director of, Orange Community Education and Recreation in Pepper Pike, Ohio. She showed, once again, how professionals with Recreation Departments have created initiatives and
- Published in LERN News
For Higher Education – Pathways and Contract Training Events
Registrations are strong for two big events for universities and community colleges this spring. New. Pathways: Noncredit to Credit A hot topic, you get the experience and successful practice from two leading continuing educators who have had big success with developing Pathway programs at their institutions. Join Gloria Smith of Dallas College, Dallas, TX; and
- Published in LERN News
Higher Education – Bombshell New Report Out
A new community college research report finds that a minimum of 5% of noncredit students later become a credit or degree student at the same college within four years. Download the report here. “The implications for community colleges are significant,” concludes Julie Coates, Senior Vice President for LERN and the report’s lead researcher. The LERN
- Published in LERN News
Still Buzz Over AI
If anything, the buzz over AI in the field of lifelong learning programming is growing. Bold new predictions about AI’s use for programs were announced by Dan Belhassen, North America’s guru on etools. An annual conference hit for over ten years, Belhassen made these remarks and predictions at this year’s conference. The 5 most notable
- Published in LERN News
New Revenue Discovered
New financial contributions you make to your institution have been discovered. You and your program make more financial contributions to your institution than central administrators know about and measure. In a blockbuster breakthrough this fall, Laura Stevens Matchett of Traverse City, MI, unearthed three new financial contributions many programs make to their institution. She received
- Published in LERN News
How You Use AI
Rewriting course descriptions with Chat GPT is one of the top uses for AI right now. That according to polls taken at a discussion about AI led by Billie Diaz of Palatine, IL; and Scott Silverman of Santa Monica, CA. What Platforms You Use Some 150 professionals responded to the question, “What AI platforms
- Published in LERN News
Member-Get-A-Member
Enticing rewards highlight a new campaign kicking off this month. Members get your choice of one of the following:1.Half price dues for the next two years; OR2.Free LERN Institute registration, worth $800. The new member you recruit also gets rewarded for joining LERN.The new member, or a previous member whose membership expired prior
- Published in LERN News
The State of Lifelong Learning 2025
It is an exciting time to be in the field of lifelong learning programming. *The importance of lifelong learning to society has never been greater. * The importance of your program to your institution has never been greater. *The opportunity to serve more of your community has never been more needed. Here’s the State of
- Published in ForHomePage
Huge Success!
Some 1,500 people attended the largest conference in the world in lifelong learning programming and continuing education this year. Even better, there were new pioneering breakthrough sessions and techniques that advanced the field. They will be researched and reported on by LERN throughout the coming year. Numbers: Attendees: 1,500 Number attending Sessions: 9,886 Average Number
- Published in ForHomePage
New! Authentic Programming
Stop pushing your existing courses to underserved and diverse neighborhoods. Instead, start creating unique and customized classes for different neighborhoods. That’s what Aviva Hillenbrand and her staff have done in Minneapolis, Minnesota. The concept is called “Authentic Programming,” and it works fantastic. The practice was announced in a breakthrough session attended by hundreds of people
- Published in ForHomePage
You Asked. You Got It.
The In-Person conference is coming to exciting Riverwalk in San Antonio March 18-20, 2025. Experience the intimate networking and discussion with your colleagues and leaders in the field. We will be right on the famous Riverwalk, which offers a casual setting in the middle of the history and tradition of old San Antonio. Theme: Expanding Horizons:
- Published in ForHomePage
Your New Year’s Solution
Staying ahead of the curve, you will be receiving new services from LERN in 2025. Here’s a list of the top 5 projects. Your LERN staff will be working with members and cutting edge programs. Here’s what you have coming in new best practices and services. 1.Instructor Costs. For the first time ever, you will
- Published in ForHomePage
Gen Z the Best Managers
Gen Z may be the best generation of managers for the workplace of the 21st Century, according to Julie Coates, one of the foremost authorities on generations. “Gen Z managers know that no one is normal,” she states. “Success depends on embracing individual differences and turning those differences into assets that can build organizations. We
- Published in ForHomePage
Pioneering Sessions
Here’s what new and pioneering sessions lead the advanced practical how-to sessions for the LERN Annual Conference, Nov. 18-21, 2024. -Authentic Programming, with Aviva Hillenbrand; Minneapolis, MN -No-cost Search Optimization, with Goher Murtaza, CPP; New York, NY -Using Social Media for Needs Assessment, with Travette Webster, Houston, TX -Data-based Email Promotions, with Dawn Prosser; Frederickton,
- Published in LERN News
No Excuses: You Must Be Data-Driven
The new LERN Dashboard has changed the field of lifelong learning and continuing education forever. You must be data-driven now. For the first time ever, your program has No-Excuses. You now have the numbers, the averages, the benchmarks for what your program can achieve. You can see what the Top 25% of programs in your
- Published in LERN News
2025 In-Person Conference
Experience the intimate networking and discussion with your colleagues and leaders in the field. The LERN 2025 in-person conference will be March 18-20, 2025, in San Antonio, Texas. We will be right on the famous Riverwalk. The hotel offers a casual setting in the middle of the history and tradition of old San Antonio. The
- Published in LERN News
Grab Attention with Slogans and Tag Lines
Only 20% of programs have a slogan or tagline on the cover of the brochure, LERN consultant Jordan Kivley has found. Both slogans and taglines grab the reader’s interest. Marketing experts confirm that the key to generating engagement with your promotions is through eliciting an emotional response, which both slogans and taglines can do. And
- Published in LERN News
The Best Marketing: Testimonials
Testimonials are the best marketing. The abundance of neighbors-talking-over-the-fence in commercials is proof enough that testimonials work. In our field of lifelong learning, testimonials are seen as authentic. They are recognized by potential participants as actually coming from a real past customer (as they always do). Include testimonials in email promotions, as videos, as social
- Published in LERN News
New Services This Year
Leading the field, here are some of the exclusive new LERN member services being developed and offered for 2025. 1.Interest Group Networking. Individuals with member organizations can sign up for one or more Interest Groups at no charge. This year each Interest Group will meet online up to 3 times to network, hear from top
- Published in LERN News
Gen Z the Best Managers
Gen Z may be the best generation of managers for the workplace of the 21st Century, according to Julie Coates, one of the foremost authorities on generations. “Gen Z managers know that no one is normal,” she states. “Success depends on embracing individual differences and turning those differences into assets that can build organizations. We
- Published in LERN News
Move Up to Premier Benefits. There’s no additional charge; just register for the LERN Annual Conference, Nov 18-21, 2024; Online. New 2025 benefits: *Cohort Consulting. Ask your toughest question. Then listen while your colleagues ask their most pressing questions. Take home all the answers. *Save 20% on Promotion. For U.S. members, LERN can save 20%
- Published in LERN News
Join the Elite200
Starting in 2025, UGotClass will limit the number of UGotClass Partners to an Elite 200 Organizations. Join us now. UGotClass is Superior.Quality.Education. “We want to work with a select group of programs in branding and marketing,” announced Brendan Marsello, the LERN Vice President in charge of UGotClass. “All LERN members and partners say UGotClass is
- Published in LERN News
School Grading Now Haunting the Economy
Inaccurate school and college grading is now damaging the economy. The obsolete grading system denies college to 2 million smart students every year. In just the last few months, we are now seeing the effects to the economy and society. -Colleges closing an average of once a week. -Over a million fewer students in college
- Published in LERN News
Do Summer. Think Fall.
Train Staff Now. Some 50% of staff in the field have not been trained to do their jobs. The result is needless wasted staff time, increased costs and lost revenue. Training always pays off. Every study proves that. Everyone on your staff needs to know the benchmarks, ratios and best practices. Even non-members call it
- Published in Featured
New! Advanced Programming Institute
You only make money in two ways: by marketing, and by creating new classes and programs. Move up your game by attending the Advanced Programming Institute. And become a Certified Professional Programmer (C2P). It starts September 9 and runs to October 31. The Programmer’s Job Programming Key Concepts Program Finances Needs Assessment Developing New Courses
- Published in Featured
It All Starts Here
The new best practices in the field are first introduced at the LERN Annual Conference, Nov. 18 -21, 2024; online. It makes the event the most important week of the year in lifelong learning. Among the advanced new sessions this year: -Getting Staff Buy-In for Process Changes -Cut Pages, Not Registrations -Leverage Social Media for
- Published in Featured
New LERN Recommendation
The latest LERN Recommendation. Only put faces on the cover of your brochures. Across the marketing and advertising industry, faces have been proven- – with scientific A/B split tests- – to attract and engage readers more than any other kind of images. There’s no reason to have anything less productive on your cover. Tips: -Only
- Published in Featured
Summer Camps 2025
Not now. But in September it will be the best time to plan your Summer Camps 2025. Summer Camps are one of the most profitable events of the year. You cannot afford to miss out on any of the latest trends and success stories. Once again, we tap into the expertise and experience of the
- Published in Featured
In-Person Conference 2025
Mark your calendars! Get ready. LERN’s in-person conference will be held right on the famous Riverwalk in San Antonio, TX, March 18-20, 2025. It’s designed for an interactive and more intimate conference experience. Along with presentations, you will have networking and discussions with your colleagues on the top issues of the coming year. The conference
- Published in LERN News
The 7 Top Issues in 2024
LERN member programs named the top issues in the field today in last month’s exciting Virtual Gatherings. The leading issues for lifelong learning programs today: *Relationship Marketing *Articulating Your Value *Leading Gen Z *Utilizing AI *Wellness for your staff *Emergency Safety Responses *Solutions to Staffing Shortages The 7 top issues will all be addressed in
- Published in LERN News
New Service ‘Class Rank’
Now your online students and their employers can find out “where they stand” after taking a certificate from UGotClass. UGotClass jumps out ahead of the for-profit competition even more with this new educational service to add to its superior quality classes. In the new economy, employers and employees alike are interested in skill and knowledge
- Published in LERN News
Gen Z May Be the Best Managers
Gen Z may be the best generation of managers for the workplace of the 21st Century, according to Julie Coates, one of the foremost authorities on generations. “Gen Z managers know that no one is normal,” she states. “Success depends on embracing individual differences and turning those differences into assets that can build organizations. We
- Published in LERN News
New Opportunity with Wellness
The Wellness Crisis in society has opened up a new opportunity for lifelong learning programs. Employers and managers in the workplace are now acutely aware of the issue, and the impact wellness has on employee productivity and workforce satisfaction. Companies and work organizations are now eager for wellness activities for their people, and are looking
- Published in LERN News
LERN’s Latest Greatest
The latest and greatest LERN News on what LERN has planned for you coming up. Photo: The LERN staff hold a retreat in Puerto Rico earlier this year. New Chair Extends Dashboard Jill Korsok, Director of Orange Community Education in Pepper Pike, Ohio, became the new Chair of the LERN Board of Directors this spring.
- Published in LERN News
New! Intro to AI
For you, and your community, the new online class starts September with Betsy Flanagan, Fortune 500 consultant, as instructor. “Introduction to ChatGPT” is one of the new UGotClass courses starting this fall. The difference between UGotClass and the for-profits is the instructor. Click Here for the course description and agenda. Check out Betsy Flanagan’s resume:
- Published in LERN News
2024 Directions
The 5 big new directions for 2024 were outlined by the 50 best experts and 1,491 professionals leading the field at the LERN conference, now the most important week of the year. These were the hottest topics for discussion and exploration, and research by LERN for your program.
- Published in LERN News
Finally, Your Dashboard
A dashboard with the 6 most vital statistics is now available. You can now find out where your program stands. Compare your program to the average. Even more importantly, compare your program to the Top 25% of programs. And compare your program’s stats to the LERN recommendation.
- Published in LERN News
AI Arrives
“AI is the wild west,” summarized Danessa Gray of Bremerton, Washington. Most professionals agreed with that statement. Artificial Intelligence (AI) has clearly arrived for the field of lifelong learning programming and continuing education.
- Published in LERN News
The 3 Hottest Marketing Tips of the Year
Here’s the 3 hottest marketing tips of the year, as voted on by your colleagues at the big LERN Annual Conference.
- Published in LERN News
Huge Success!
With 1,491 people participating, the LERN Annual Conference was a huge success. The average participant attended 8.6 sessions, up from 7 sessions attended last year.
- Published in LERN News
2 Keys to Staff Shortages
Organizations may have the answers to their own staff shortages, according to two surveys of current staff.
- Published in LERN News
More Good News
The registration wave continued. Registrations are back to the pre-pandemic normal. As usual LERN members had 10% higher registrations than non-members.
- Published in LERN News
Wanted: Your Leadership
Leaders are needed more than ever. There’s a leader demand at work for the field of lifelong learning and continuing education. Your leadership is also welcome for the community and your off-work time with community organizations, efforts, tasks and groups.
- Published in LERN News
Next In-Person Conferences
March 2024 will see two in-person conferences. Both are focused on a more intimate setting ideal for networking and face-to-face interaction and discussion.
- Published in LERN News
Will the World End Soon?
Will the human race end soon due to climate change? In the first ever poll of professionals in the field, here is what you say. And what LERN plans to do.
- Published in LERN News
New! For Fall
Exciting new professional development opportunities for fall are led by our new LERN C.E. Model Institute that premiered this spring.
- Published in LERN News
A Field Divided
Vaccinations for your program participations has created a huge issue for the field. The two major topics: 1.Whether to mandate vaccinations for in-person class participants; and 2.Coping with the resulting revenue problems for programs accepting non-vaccinated people for in-person classes.
- Published in LERN News
Blow Up the Silos: Must Read
Your Must-Read article this month is “Blow Up the Silos,” the new Recommendation from LERN that was created by your fellow LERN leaders and colleagues.
- Published in LERN News
New! Optimizing Brochure Layout
Find out how relocating even a few courses in your print brochure can generate tens of thousands of dollars in additional revenue and profit. No-cost tips on the right pages and page locations to place your best classes to optimize registrations.
- Published in LERN News
In-Person Wave Starts
Here’s the latest from your colleagues around North America, from just-held LERN Leader meetings.
- Published in LERN News
New! Survey Responses Needed
Answers to one of the most popular questions LERN members ask: How Many Responses Do I Need to a Survey?
- Published in LERN News
New! Integrated Marketing
“Integrated Marketing Certificate” leads off the new LERN/UGotClass Courses premiering in September.
- Published in LERN News
LERN Member Retreat Coming
Tell us what’s on your mind. Find out what your colleagues are thinking about.
- Published in LERN News
Feel Good Story
Here’s our latest LERN heroine story.
- Published in LERN News
LERN's One Year Business Plan Webinar
You must have a strategic plan supported by a one-year business plan.
- Published in LERN News
Preparing for the WAVE
A wave of in-person registrations is expected for lifelong learning programs. But many programs, having just had cutbacks and fewer resources, are not prepared.
- Published in LERN News
New! April Events
Two big new events are taking place in April. Check em out.
- Published in LERN News
Confusion a Crisis?
There’s too much confusion and misinformation revolving around lifelong learning programs and continuing education, says LERN President William A. Draves.
- Published in LERN News
Young/Old Split
Children, youth and their parents want to get back to in-person classes, LERN leaders unanimously agreed in recent meetings.
- Published in LERN News
COVID Takes Top LERNie
Laura Wetherald, a Senior LERN Leader, past Chair of the LERN Recreation Council, and one of the leading recreation professionals in the field, passed away recently due to COVID.
- Published in LERN News







































































